Shipping policy

Shipping Policy

At Merahaven, we want your order to arrive safely and smoothly. After your payment is confirmed, we will process your order within 24 hours.

Delivery Time

Estimated delivery usually takes 7–15 business days, depending on your location, carrier service, and local delivery conditions.

Order Tracking

Once your order has shipped, you can track it through our Track Your Order page using your order details. Tracking updates may take a short time to appear after the package is shipped.

Shipping Address

Your order will be delivered to the shipping address provided at checkout. Please make sure your name, address, phone number, and email are complete and accurate before placing your order.

Delays or Delivery Issues

Delivery times may occasionally be affected by weather, customs, carrier delays, or high order volume. If you have any questions about your order, please contact us at support@merahaven.com.

Returns Address

Please contact us before sending any return. If your return is approved, it may be sent to:

7362 Willow Lake Way, Sacramento, CA 95831, United States